Privacy Policy

Last updated: October 6, 2026

This Privacy Policy explains how Diamond Eagle Taxes Inc. (“Diamond Eagle,” “we,” “us”) handles personal information when you visit this website, contact us, book an appointment, or use our tax preparation and related services. Our mailing address (for mail and FedEx only) is 1155 North 9th Street, Suite 1, Stroudsburg, PA 18360.

Information we collect

• Contact details you give us, such as your name, phone number, email address and mailing address.
• Appointment and form information you submit through our website, booking calendars or contact forms.
• Tax and financial information you provide so we can prepare your return, such as income documents, identification numbers and bank details for direct deposit. We collect this only when you choose to give it to us for a service.
• Messages you send us by phone, text, email or website chat.
• Usage data, such as the pages you visit and the device and browser you use, collected automatically through cookies and similar tools.

How we use your information

• To schedule and confirm appointments and respond to your questions.
• To prepare and file your tax return and to provide related services you request.
• To send service messages, such as appointment confirmations and reminders, account information and help responses.
• To send you information about our services, if you have agreed to receive it. You can opt out at any time.
• To keep our website and systems working, secure and improving, and to meet legal and professional obligations.

Tax return information

Federal law restricts how tax return preparers may use and share information from your return. We use and disclose your tax return information only as permitted by law or with your written consent, and we ask for that consent when it is required. You can decline or withdraw consent where the law allows, and doing so will not affect the preparation of your return.

Text messaging (SMS)

If you agree to receive text messages from us, we may send appointment confirmations, account information, product and service information, help responses and occasional marketing messages. Message frequency varies. Message and data rates may apply. Text HELP for assistance, or reply STOP at any time to unsubscribe.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our services, such as customer service. Text messaging originator opt-in data and consent will not be shared with any third parties.

When we share information

We do not sell your personal information. We share it only with:

• Service providers who help us run our business, such as tax software, scheduling, communications, payment and website providers, under their own confidentiality obligations.
• Government agencies and others when required, for example when we file your return or respond to a lawful request.
• A successor company, if our business is ever sold or merged, subject to this policy and applicable law.

Cookies and similar technologies

Our website uses cookies, tags and similar tools to keep the site working, understand how it is used, and measure our advertising. Some of these are provided by third parties such as Google and Meta. You can block or delete cookies in your browser settings, though parts of the site may not work as well. You can learn about opting out of interest-based advertising at optout.aboutads.info and networkadvertising.org/choices.

How we protect your information

We use reasonable administrative, technical and physical safeguards to protect the information you give us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send Social Security numbers or full bank details by regular email or text. Ask your preparer how to share documents securely.

How long we keep information

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting and professional record-keeping requirements. When we no longer need it, we delete or securely dispose of it.

Your choices

• Unsubscribe from marketing emails using the link in any email, and from texts by replying STOP.
• Ask us to access, correct or delete personal information we hold about you by contacting us below. We may need to keep certain records where the law requires it.

Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information through it. If you believe a child has given us information, contact us and we will delete it.

Links to other websites

Our website may link to other sites, such as the IRS and state revenue departments. We do not control those sites and are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. We will post the new version here and change the date at the top.

Contact us

Diamond Eagle Taxes Inc.
Mailing address (mail and FedEx only): 1155 North 9th Street, Suite 1, Stroudsburg, PA 18360
Email: [email protected]
Phone: 855-565-1040